Ceva Feliway Friends Diffuser Refill for Multi-Cat Homes - 48 ml, 30 Days

The Ceva Feliway Friends Diffuser Refill for Multi-Cat Homes is a 48 ml replacement vial for the Feliway Friends diffuser, holding 30 days of the appeasing pheromone aimed at tension between cats living together. The diffuser head is not included.

Key Features

• Replacement vial only - the diffuser head is sold separately.
• A different pheromone from Feliway Classic. Classic copies the facial pheromone a cat uses on objects; Friends copies the appeasing pheromone a mother cat produces while nursing, which is the signal associated with cats getting along with each other.
• The pack lists four signs of tension it is meant to help with: conflict, fighting, chasing and blocking - blocking meaning one cat standing in a doorway or by the litter tray to keep another out.
• For homes with two or more cats. It is not the right choice for a single cat that scratches or sprays - that is what Feliway Classic is for.
• Covers roughly 50-70 m2, about 700 sq ft.
• Each vial lasts about 30 days; the diffuser head should be replaced every 6 months.
• Sold as Feliway Friends in Europe and Feliway MultiCat in the United States. It is the same product, so you may receive either pack.

How To Use

• Plug the diffuser into a wall socket in the room where your cat spends most of their time, vents facing up.
• Leave it running 24 hours a day. Switching it off and on breaks the effect.
• Replace the refill every 30 days, and the diffuser head itself every 6 months.
• One diffuser covers roughly 50-70 m2 (about 700 sq ft) of open space. Closed doors block it, so a separate bedroom or a second floor usually needs its own unit.

Good To Know

• UAE mains is 220-240 V through UK-style three-pin sockets. Ceva's own label says to use the diffuser on 230-240 V only and never with an extension cord, adapter or voltage converter, and Ceva also sells a 110 V version of the same product for the US market. Check the plug on the unit you receive before you use it, and contact us if it is not the 230-240 V type.
• Ceva's instruction is to always plug the diffuser in with the vents facing up. Plugged in sideways or upside-down it can leak, and Ceva warns of a fire risk. The plug rotates so it still works in a horizontal socket.
• Leave about 1.2 m (4 ft) of clear space around the diffuser. Never plug it in under a shelf or behind a door, curtain or furniture - it stops the pheromone spreading and traps the heat.
• The diffuser gets warm while it is running. Ceva states this is normal and is what evaporates the liquid.
• Ceva states on the pack that this is not a sedative or a tranquilliser. It does not make a pet drowsy - it changes how secure the room feels to them.
• Feliway copies a feline pheromone. Ceva states that only cats can detect it - people and dogs are not affected by it.
• Ceva's own wording on the pack is that all cats are unique and results vary depending on other pets in the home and other environmental factors.
• Give it time. Ceva's own studies run over a full month, so plug it in and leave it running for at least 30 days before deciding whether it is helping.
• Pheromones do not resolve a serious fight. If cats are injuring each other, or one is being kept away from food, water or the litter tray, separate them and get help from your vet or a qualified cat behaviourist.
• It will not fix an underlying problem on its own. Litter tray numbers and placement, enough separate food, water and resting spots, gradual introductions and proper training all still matter - the pheromone makes that work easier, it does not replace it.
• Keep out of reach of children, and plug it in somewhere a pet cannot knock it or chew the cable.
• The rule of thumb for a multi-cat home is one litter tray per cat plus one spare, in separate places, with separate food, water and resting spots. A diffuser will not make up for a shortage of those.
• Straining in the litter tray, crying, or passing little or no urine is an emergency in cats, especially males - see a vet straight away rather than reaching for a diffuser.
• A pheromone is environmental support, not a diagnosis. A pet that suddenly starts spraying, hiding, over-grooming or becoming fearful may be in pain or unwell, so have a vet rule that out first.